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Safe Shopping
Exercise.co.uk operates a 100% Secure and Encrypted checkout process to ensure that your details never fall into the wrong hands. All our security certificates are kept up to date and you can check this by double clicking the little padlock in your Internet Browser bar to examine the site's certificate. You will also note that whenever this little padlock is displayed you can be assured that you are currently using a 100% secure connection as set by international standards. Exercise.co.uk is a recognised Which? Web Trader and has won a number of Golden Web Awards for Design, Content and Creativity.
All of Exercise's products carry manufacturer's warranties / guarantees, which in some cases are valid for up to 3 years from date of purchase. EFL endeavours to offer you the peace of mind that if something goes wrong our Customer Services Department will do their utmost to reach a positive solution with as little hassle as possible.
All customers' details are dealt with and kept secure – see our Privacy Policy section on the Help Desk
Receipt of any query or complaint will be acknowledged by e-mail within 5 working days. Customers will be kept informed of our progress whilst dealing with any such matter and it will be resolved no later than 30 days after receipt of said complaint or query. Our support staff can be contacted by e-mailing support@exercise.co.uk

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