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COVID19 UPDATE

COVID19 UPDATE

 

 

Message to our customers

  

   UPDATE:

  •    We are accepting new orders
  •    Orders placed may take up to 14 days to be delivered
  •    Once your order has been processed, you will receive an email which will contain your tracking information
  •    Refunds may take up to 21 days to be processed
  •    Products subject to availability 

 

  Full Customer Notice:

 

Dear Exercise.co.uk customers,

 

 We want to thank you for coming to shop at exercise.co.uk. Our website is still open and we are accepting new orders for products which are in stock.  We are reviewing our product availability on a daily basis and are adding items which are available back onto our website.  

Our customer service and operations team are still fully functional. We have added new measures and resources to our warehouse to ensure your order is processed and dispatched as quickly as possible for you. Only the operations and warehouse team are working onsite whilst the rest of the exercise.co.uk team are working from home trying to answer every customer query. Due to our customer service team working from home, our phone lines are not currently active or manned, so please do not try to phone us at the current time. Our live chat is still open and is the best way to contact us with any query you have.

 We hope you understand that we are working tirelessly to answer all your queries while getting your orders processed and booked with our courier.

Thank you for your patience during these challenging and difficult times.

 

Be well and Stay Safe!

 

 

Best Regards,

The Exercise.co.uk Team