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Delivery Information
Free Delivery to UK Mainland. On Everything. No Minimum Spend.
Yep, no catch, it’s as you read it. You want to keep active right? We want to make that as easy as possible, so part of our mission to helping everyone live active lifestyles is ensuring delivery is as pain free as we can make it, here are the details.
Free 1-Man Express Delivery
We want you to have your order pronto! We ship every single small to medium size product on a 1-2 working day free delivery option. Order before 2pm, and we’ll also make sure it’s dispatched the same day via one of our nominated carriers UPS or DX Logistics.
*Applies to UK Mainland orders only
*Deliveries take place Monday – Friday only – see weekend deliveries for chargeable options
*Free delivery also applies to the Grampian & Highland regions but please allow 2-3 working days for delivery
Free Large Item Delivery
We’d love to ship our large items quicker, we believe it’s our duty to make sure it gets their safety first though. All large items (see list of products) still ship for free but it will take a little longer to arrive.
We class large items as:
Multi gyms, smith machines, heavy power racks, heavy weight benches, treadmills, heavy cross trainers, heavy exercise bikes, heavy rowing machines.
The following two delivery services are available:
Large Item Pallet Delivery
- Your order will arrive within 5-7 working days on a fully secured pallet
- The couriers will contact you to book in a delivery date that suits you
- The delivery will be to the kerbside of your property only
- The driver will not be able to remove your order from the pallet
- We have found this to be our most secure delivery option for large items
Large Item 2-Man Delivery for £29.99
- White glove home delivery service
- Your order will arrive within 10-14 working days
- The couriers will contact you to book in a delivery date that suits you
- A 3-hour delivery slot will be provided
- You will receive a call 30 minutes before delivery
- Your order can be brought into any room of your choice
- Shoe covers, and dust sheets are used by the drivers
*Applies to UK Mainland orders only
*Deliveries take place Monday – Friday only – see weekend deliveries for chargeable options
Saturday Deliveries
For when a day off work is out of the question, we can deliver on weekends. There will be an additional charge displayed at the checkout.
For small to medium 1-man items please order before 2pm Friday prior to the Saturday you would like delivery to take place.
For larger 2-man items please order before 2pm Wednesday prior to the Saturday you would like delivery to take place.
Northern Ireland, Rep. of Ireland, Isle of Man, Channel and Scottish Islands
We’re more than happy to ship to offshore UK locations, unfortunately, there is an additional charge for this delivery service. The rate table below shows the relevant fees for delivery.
- Small Package 0-15kg: £14.95 | 4-5 Working Days
- Medium Package 15-70kg: £29.95 | 4-5 Working Days
- Large Item Pallet Delivery 70kg+: £94.99 | 7-10 Working Days
- Large 2-Man Delivery 70kg+: £149.99 | 14-21 Working Days
Installations
We aren’t currently able to offer an installation service with your delivery although all our products come with clear step by step assembly guides to help you through the process. We are more than happy to help and support you should you struggle with any elements of the assembly.
Missed Deliveries
No panic! If you’ve missed your delivery our couriers should’ve left a calling card. If they haven’t, get in touch with us and we’ll happily re-schedule your delivery in with the couriers for you.
Specific Date or Timed Deliveries
If you need your order delivering on a specific date Monday – Friday please let us know and we will do whatever we can to schedule this in with the couriers as long as it’s available.
Unfortunately, we cannot offer timed deliveries right now.
Please visit our FAQ’s for any further information on delivery or get in touch with us.